Sydney Science Trail Terms and Conditions
Bookings and payment
The submission of a booking request is a formal request for a Sydney Science Trail education booking with the Botanic Gardens of Sydney and the Australian Museum for the date/s specified.
The receiving of a booking confirmation document by email constitutes an agreement that your excursion is booked and confirmed and subject to our cancellation policy.
Final numbers for your booking are due 4 weeks after confirmation or by 27 June 2025, whichever date comes first. An invoice based on final numbers will be provided within two business days of receipt of final numbers with payment terms of 14 days (unless bookings are made after 27 June, where payment terms are 7 days). If you do not wish to proceed with your booking, or if you need to make changes to your attending numbers, notification must be made in writing to [email protected].
Minimum charges per booked group apply.
All invoices will be issued within two business days of confirmation of final numbers. Payment options will be included on the invoice, including credit card options. American Express, cash and cheque payments are not accepted under any circumstances.
Once issued, invoices are final with payment terms of 14 days (unless bookings are made after 27 June, where payment terms are 7 days).
Refunds, cancellations and changes
Botanic Gardens of Sydney and the Australian Museum reserves the right to cancel or modify any event in case of extreme weather or changes to New South Wales Government public health advice. In this instance, participants will be notified by email as soon as practicable.
a. Wet weather
All booked programs will go ahead in wet weather, unless it is an extreme weather condition.
b. School bookings
All cancellation requests must be made in writing to [email protected] before payment has been made. Date and session changes are at the discretion of Botanic Gardens of Sydney and the Australian Museum.
Invoices are final, as such:
i. any reduced attendance for booked groups on the day will be subject to payment of the invoiced amount,
ii. cancellations made after payment has been made will not be refunded,
iii. ‘no shows’ on the day will not be refunded.
Check out the Sydney Science Trail frequently asked questions here.