Sydney Science Trail Terms and Conditions

Bookings and payment

The submission of a booking request form is a formal request for a Sydney Science Trail education booking with the Botanic Gardens of Sydney and the Australian Museum for the date/s specified.

The receiving of a booking confirmation document by email constitutes an agreement that your excursion is booked and confirmed and subject to our cancellation policy.  

You will be invoiced based on final numbers provided the week of 5 August 2024. If you do not wish to proceed with your booking, or if you need to make changes to your attending numbers, notification must be made in writing to [email protected] by COB 1 August 2024.

Minimum charges per booked group apply. 

All invoices will be issued in the week of 5 August 2024. Payment options will be included on the invoice, including credit card options. American Express, cash and cheque payments are not accepted under any circumstances. 

Once issued, invoices are final with payment terms of 30 days.  

Refunds, cancellations and changes

Botanic Gardens of Sydney and the Australian Museum reserves the right to cancel or modify any event in case of extreme weather or changes to New South Wales Government public health advice. In this instance, participants will be notified by email as soon as practicable.  

 a. Wet weather  

All booked programs will go ahead in wet weather, unless it is an extreme weather condition.  

 b. School bookings  

All cancellation requests must be made in writing to [email protected] by COB 1 August 2024. Date and session changes are at the discretion of Botanic Gardens of Sydney and the Australian Museum.

Invoices are final, as such: 

i. any reduced attendance for booked groups on the day will be subject to payment of the invoiced amount,

ii. cancellations made after 1 August 2024 will be subject to payment of the invoiced amount,

iii. ‘no shows’ on the day will be subject to payment of the invoiced amount.

Check out the Sydney Science Trail frequently asked questions here.